Reviews of Darlows Lettings Agent in Merthyr Tydfil
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- Testimonials
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I have had a very good experience with Darlows Merthyr Tydfil who let both my properties within two weeks from start to finish. A special thanks to the team and especially to Sarah. Great work everyone and thank you.
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We are very happy with the Merthyr Tydfil office, we dealt with Sarah and we were very happy with everything she did for us. She explained everything so that we could understand and she made sure we understood everything before we signed anything.
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I would just like to say a big thank you to your team there at the Merthyr branch.I have recently rented a property with yourselves and it wasn't exactly plain sailing; dates changing etc, however, your team there did the very best they could, to make it as easy and stress free as possible for my partner and I. They were very patient with us and our queries and also had time to sort things out for us. Thank you so much to Sarah who we mainly dealt with but also to Carla and Lowri who dealt with most of our queries over the phone.You have a fab team there and again a big thank you to you all.
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I have never dealt with Darlows before although I have rented of off other agencies in the past. After having bad experiences with them and their staff I was very reluctant to rent off yet another agent. However I shouldn't have worried as from the first phone call, all the staff have all been amazing. I felt relaxed and in safe hands. As I work in a customer service environment myself I feel that this was important. I felt both Sarah and Carla have gone above and beyond to help me in my hour of need. You can see there is a real team working hard in the office and, also behind the scenes. I left the office today feeling apart of the Darlows family and also that I was valued as a customer and as person. Thank you girls for a fantastic job you do and, thank you Darlows for the great team you have.
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Hello Deborah, thank you so much for the rapid response on securing the house for me, it was so appreciated. I made a start moving in on the weekend and hope to have an enjoyable 12 months or maybe more. I would certainly rate you and your colleagues 10 out of 10 for the effectiveness you bring to your company.
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Dear Lucy, I just thought I should send you some customer service feedback about the service I have received from Carla regarding my rental property in Troedyrhiw. As you know this has been empty for a while and Carla has been trying to get let for us. As it turned out it needed some repair work which Carla got quotes for and arranged to be undertaken. Carla then had to get the electric re-connected, the gas meter replaced despite the gas supplier being totally useless then the mains water needed to be turned on at the last minute; which resulted in the leak in the kitchen. Throughout all this, Carla has managed the entire process getting the most out of all the various parties and even kept the new tenants happy despite them not being able to move in when they had originally arranged to. I have been totally impressed with Carlas can do and pro-active attitude and only wish there more like Carla looking after all our other rental properties, she is an absolute credit to you.
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Dear Rachel, I wanted to thank you for all the hard work that you have put in to letting our property for us, you have made this all so very easy for us with you and your teams highly professional and personal service - Thank you again
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Darlows lettings have been brilliant. As a first time landlord, they took me through the process thoroughly and were there to help me every step of the way. I would definitely use the service again and recommend them to everyone - A big thumbs up - And thank you.
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The service that Darlows provided in finding a new tenant was outstanding. The professionalism of all the staff who dealt with the case was excellent. 100% I would use the service again.
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I feel I must write to express my satisfaction of the professional way in which you let my property a week ago. The property was viewed a week ago by Rachel on the Monday and it was let by the afternoon of the following day. I was kept informed at each stage of the process and am extremely grateful to Rachel, Liz and the team. I will not hesitate to make use of your services again in the future.
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I am just dropping you a quick note to thank you on a great job you done in finding me a property. I am so pleased with it, you and Darlows done a great job in helping me find this property. I could not have asked for any better. I would definitely recommend your company to family and friends should the need arise. Once again, thank you so much for a great job. I am one very happy lady!
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Darlows provided me with and excellent letting service. The original consultation was friendly and informative and the agent helped me to choose the right letting package for me. The agent was able to talk me through different rental options such furnished or unfurnished and organised a Gas certificate and an inventory. The agent came through with a potential tenant within hours of me providing keys. I am very happy with the service I received from Darlows and would highly recommend themCarl Jones, Merthyr Tydfil
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From the initial viewing through to moving into the property, the service from the team in Darlows has been totally outstanding. Liz Pearce was so helpful in letting us know what would be required from us throughout the process.
A very clear and concise service and we were made to feel valued as customers -
Liz has been a fantastic agent, we have been kept fully informed at all times and she has been very helpful.
We have also received super support from Cath, I would certainly come back to Liz in the future. We are very grateful for all the support that both my partner and I have received -
I received excellent service from Liz Pearce and the team. Everything ran smoothly and I would recommend Merthyr Tydfil Lettings 100%
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I am very pleased with the service I was provided with from Darlows. All of the staff were really helpful and understanding about the situation I was in and did their very best to get me the property that I wanted.
